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Only $19.99 enrolment on select memberships!

Ends April 30, 2025

Frequently Asked Questions

See if any of these frequently asked questions give you the answer you’re looking for.

Memberships can be purchased at any GoodLife location or from the Membership page on our website.

 

Current Members can use the GoodLife Member Portal to manage their account information from wherever they are, using a laptop or mobile device. After logging in, select My Account. You can also speak with an Associate by calling your local GoodLife gym. Our teams are here to help with anything you need!

Most Group Fitness classes are included in Performance, Ultimate, and Essential Plus Memberships (where available). Essential and Premium Memberships do not include access to Group Fitness classes. Hot Yoga is included in Performance Memberships only.

 

To learn more about the different Membership options available to Members, check out the Membership page on our website.

Members can check out Group Fitness class schedules at any GoodLife location using the Find a Club page, or by logging in to the GoodLife Member Portal.

 

Looking for Group Fitness Class schedules on the go? Download the GoodLife Fitness App for iOS and Android devices. Our app makes it easier than ever to achieve your health and fitness goals, with:

    -    Faster access to Group Fitness class booking and schedules at all Goodlife locations

    -    A massive library of On-Demand workouts for all fitness levels and goals

    -    Your individual QR code, which can be used in place of a Membership Key Tag to check-in to a gym

Please visit our Corporate Registration website to see if your organization has a corporate program with GoodLife. Follow the prompts on the webpage and log in using your organization authentication and GoodLife Membership details. If you register for a Corporate Membership, your current Membership will automatically update to the discounted Corporate Membership rate.

 

To learn more about GoodLife Corporate Memberships, please check out our Corporate Wellness site.

Please visit our Upcoming Locations page for the most up-to-date list of upcoming gyms near you!

Members are permitted to record photos or videos in most public areas of the gym. However, it is very important that they do not capture any other Members, Associates, or Visitors without their consent.

 

Additionally, please note that photos, videos, and video streaming are not permitted in Change Rooms, Washrooms, Saunas/Steam Rooms, Showers, Whirlpools/Spas, Pools, Tanning Rooms, or Private Offices under any circumstances.

Can’t find what you’re looking for? Let us know if you’re a Guest or a Member and we’ll help answer your question.

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Call us

Available weekdays between 9am and 5pm EST

+1 (800) 387-2524

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members@goodlifefitness.com

Call us

Available weekdays between 9am and 5pm EST

+1 (800) 387-2524

Email us

A member of our team will get back to you shortly.

members@goodlifefitness.com

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What is your question or feedback about?

Let us know what your question or feedback relates to and we’ll make sure it gets to the right place. Please select from the options below to get started.

Please enter your information
5000 characters left
Do you want us to get back to you?

Please use the following link to access the Member Receipts Request site :

Please enter your information
What does the issue relate to?
What does the issue relate to?

Please provide the Equipment ID and describe the nature of the equipment issue. Please provide specific details about the location and nature of the maintenance issue. Please provide specific details about the studio and nature of the maintenance issue.

5000 characters left
Do you want us to get back to you?
Please enter your information
Are you a not-for-profit organization?

Before continuing, please ensure that your entries are accurate.

Thank you!

Our team received your message and we’ll get back to you shortly.

Sorry, we ran in to a problem submitting your information.

Please try again.

Please get in touch with us.

Live chat

Available weekdays between 9am and 5pm EST

Call us

Available weekdays between 9am and 5pm EST

+1 (800) 387-2524

Email us

A member of our team will get back to you shortly.

members@goodlifefitness.com

MORE WAYS TO CONTACT US

TALK TO OUR TEAM

+1 (800) 387-2524

Monday to Friday 9 a.m. to 5 p.m. (EST)

FIND CONTACT INFORMATION

FOR A CLUB

Land Acknowledgement

GoodLife Fitness was founded on the traditional lands of the Anishinaabek (Ah-nish-in-a-bek), Haudenosaunee (Ho-den-no-show-nee), Lūnaapéewak (Len-ahpay- wuk) and Attawandaron (Add-a-won-da-run) Peoples, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. This land, and the land on which all GoodLife Fitness Clubs operate, continues to be home to diverse Indigenous Peoples (First Nations, Inuit and Métis) whom we recognize as contemporary stewards of the land and vital contributors of our society.