We practice and expect kindness.
These are challenging times with no perfect solutions. The government-mandated vaccine verification rules are not created by GoodLife and are expected to be followed by all fitness facilities, not just our Clubs.
GoodLife is following this government public health order in the same way we follow any rules that are mandated for gyms (i.e., fire codes, access to potable water etc.).
While we respect some may hold different views on these government regulations, harassment towards anyone in our Clubs solves nothing, serves no one, and will not be tolerated.
If individuals cannot or do not wish to comply with these rules at this time, we respect that. However, because these rules apply to everyone working out in our Clubs, the consequence of non-compliance is not being able to work out in our Clubs while these rules are in place.
We know the vast majority of people in our Clubs are doing their best to practice kindness and we thank you for doing your part to keep our Clubs safe and open.
We have all been through a lot over the course of the pandemic. Let’s not forget that as we practice kindness toward each other. If we continue to work together, we can get through this.
As of March 15, 2022, British Columbia currently requires proof of COVID-19 vaccination to work out in a fitness Club.
As we have throughout the pandemic, GoodLife will continue to follow all public health guidelines related to COVID-19, including proof of vaccination regulations.
To date, Alberta, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, and Saskatchewan have removed proof of vaccination requirements for businesses and we have updated our policies to reflect those changes. GoodLife Members are no longer required to present proof of vaccination to access our Clubs in these provinces.
Please ensure you read information about the province your Club is located in.
Q: I wish to make changes to my Membership. What is the easiest way to do that and what are my options?
Members have two efficient options to make changes to their Membership.
Option 1: Use the Member Portal to make changes to your Membership. Once logged in, go to My Account > Profile > *scroll down* > Manage Subscription.
Option 2: Call your local Club. GoodLife Associates are able and ready to help make changes to your Membership.
The freeze option available to you through the portal or by calling the Club is based on your Membership type. In order to be fair to all Members, each person will continue to use the contractual freeze options available for their specific Membership type. Ultimate Members have access to no-fee freezes while other Membership types may be required to pay a small fee to freeze.
British Columbia’s COVID-19 vaccine Public Health Order is for patrons of non-essential businesses, which includes fitness facilities. In order to be granted access, patrons of non-essential businesses are required to be fully vaccinated as of October 24.
When a Member arrives at the Club, Associates must ensure three pieces of information are provided:
Once the Member's identification and vaccination record have been confirmed, the Member will check-in to the Club using their key tag as normal. Alternatively, Members have the option to sign up to add Fast Pass to their record, which will allow them to access the Club without having to show their vaccination documentation on each visit. For more information, please see the Fast Pass section below.
For more information, please visit the BC government website.
Fast Pass is a convenient option that will allow our Members to access our Clubs without having to show their vaccination documentation on each visit.
No copies or records of vaccination status will be kept, only a record of eligibility to access our Clubs based on provincial rules.
To participate, Members must sign a consent form to agree to allow GoodLife to store this information, which will only be used for the purpose of verifying access eligibility.
To sign up for the optional Fast Pass, Members will go through the following process:
Once the Fast Pass is added to your record, you will be able to access our Clubs as you normally would, by simply scanning your GoodLife Key Tag.
Please Note: This information will only be used for the purpose of determining entry more efficiently on future check-ins. If you do not wish to sign up for Fast Pass, you may continue to show the documentation required in your province at each check-in.
If you sign up for Fast Pass and change your mind, please contact your Club and we will remove Fast Pass from your record. You will then need to show your documentation at each check-in.